Contact us via email at sales@okshoponline.com within 72 hours of receiving your order, if you want to return your purchase. We will send you a Return Authorization Number (RA). Please ship the returned items to our warehouse within 5 working days of receiving your order.
• No return will be accepted without a okshoponline.com Return Authorization Number.
• No RA or Credit will be issued after 72 hours of order delivery.
• No credit will be issued on worn merchandise.
• No credit will be issued if any tags or labels are removed from the merchandise.
• No credit will be issued on Custom-Made items.
• No credit will be issued on Clearance Sales items.
• No credit will be issued on Bad smelling merchandise.
Return all items in the original packaging (including hangers for dresses).